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If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 . 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Password Forgot password? Remember my email Don't have an online account? Register an account or Pay without signing in Make a payment Start, stop or move service Rate Case - Notice of Telephonic Public Hearings How can we help you? Promoted Content Inside of a Slideshow We're Here for You Managing your Columbia Gas account during the COVID-19 pandemic The health and safety of our customers, communities and employees is our highest priority. We continue to monitor current events and want to keep you updated on the proactive steps we have been taking in response to the COVID-19 pandemic. Learn More Updates For You Enroll in outage alerts We now offer outage alerts so you can stay informed when it matters most. Start receiving text, email or voice call alerts for your account. Enroll Today Learn More Changes to service protection plans In connection with an order by the Pennsylvania Public Utility Commission (PUC), Columbia Gas customers who have Columbia Service Partners (CSP)* and/or E.S.P. © service protection plans (offered by Pivotal Home Solutions)** will need to make payment directly to those entities rather than paying for their service protection plans on their Columbia Gas of Pennsylvania bills. Learn More Regulatory notices and filings Notice of requested rate adjustment On Friday, April 24, 2020, Columbia Gas of Pennsylvania filed a request with the Pennsylvania Public Utility Commission (PUC) seeking approval to adjust base rates for distribution service in order to allow for the continued replacement of its natural gas distribution system. See detailed information about the rate adjustment. 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